CUSTOMERS LOGO ACQUISITIONS

customers Logo acquisition

Maximized Customers return on investment

2003 hired by Jadeon, Inc. VAR of Aloha

2004 Radiant Systems acquires Aloha Technologies.

2008 Radiant Systems aquires Jadeon Inc.

2014 NCR acquires Radiant Systems.

SaaS & PaaS Solutions. 

There are over 1 Million restaurants in the United States. Our leading-edge technology point-of-sale system tools for accounting,  sales, operations & marketing were designed to serve independent and small, med and large chain hospitality companies. We managed thousands of proposals, contracts, and over 5,800 software keys, and supported along with the reseller channel over 60,000 restaurants across the country. such as Johnny Rockets Corp, Tilted Kilt, Jamba Juice, Peets Coffee, Red Robin, and Yard House, who is now part of Darden Restaurants. 

Our services included the Sales of Hardware, Software: Professional Services, Managed Services, System Maintenance Services, Service Account Management and 24/7 Help Desk.

PRODUCT & SERVICES

HARDWARE SERVICES 

  • Microsoft Exchange Servers
  • Dell Optiplex 9020 /SQL Server
  • RAID – Back-up
  • MS Cash Drawer
  • Epson TM-U220 Printer
  • Epson TM-T88V Printer
  • IBM
  • Panasonic
  • Sharp
  • Posiflex
  • Par Technologies
  • Radiant Systems
  • NCR P1230
  • NCR P1530
  • NCR P1515 Terminal

SOFTWARE SERVICES 

  • Aloha QSR/TS POS
  • MenuLink BOA.NET
  • Insight Enterprise – Cloud
  • Web online ordering systems
  • Configuration Center
  • Aloha Kitchen
  • Reservation Floor Management
  • Restaurant Guard (Security software)
  • Loyalty Rewards
  • Gift Cards

CREDIT CARD PROCESSING SERVICES 

PERIPHERAL DEVICES

  • Scanners
  • Digital cameras
  • Video cameras
  • Security systems
  • Handhelds
  • Tablets
  • Access Points
  • SonicWall/Firewalls
  • Network Cabling

PROFESSIONAL SERVICES

We maximize the success of our operations by providing Professional Services. Our professional services organization had the technical expertise and industry experience to provide the highest level of service and support throughout the solution design and implementation process. Our technicians refined new systems to unique business processes, removing the burden for our customers, their operations and IT staff.

MANAGED SERVICES  

We minimize or eliminated installation problems we offered, by consulting and selling subscription-based Managed Services. At the time our price point average to manage network security was one of the first subscription models in the nation, after hardware, software & installation costs to monitor system through enterprise alerts (0ur call center help desk was additional). We provided services that relieved small, med, and large organizations of the burden of managing and supporting their own IT infrastructure.

SYSTEM MAINTENANCE SERVICES

In 2004, as a small reseller with less than 10 employees, and growing to a staff of 100 within a 4 year period, we maximized our customer’s service expectations & options by employing technicians in areas across the country. 

SERVICE ACCOUNT MANAGEMENT  

Service Account Management professionals to be the single point of contact for key accounts, where we maximized our customers return on investment for major accounts and enterprise customers. We grew our business by assisting our customers in their growth.

HELP DESK

We resolved our customer’s issues quickly from a single point of contact with our level 1 & level 2 Help Desk service offers. Our Help Desk call center was on call 24x7x365 with a highly-experienced team of passionate professionals to troubleshoot system issues to resolution.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s